Customer Testimonials

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DealerRater Nov 26, 2021

Credit problems can make life pretty difficult. A low credit score can keep you from applying for credit cards, loans and mortgages. Credit problems can also make it hard to get an apartment or even a job. Perhaps the most difficult thing about a poor credit score is that it can seem impossible to fix, as credit problems in your past often prevent you from the getting the opportunity to show that you are creditworthy today. I had a very poor credit history, which prevented me from so many things. I couldn’t get a good credit card offer. The ...

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DealerRater Oct 17, 2021

Sophaul was great made my experience easy and he was very patient with me. I highly recommend him!

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DealerRater Oct 15, 2021

We went in for oil change for my oldest son's Civic. In the turn of a week he has leased a Civic R - the first car he has done on his own! Then I leased a new HRV for our 2nd who just turned 16! GREAT Service, Very friendly and attentive to details. Will definitely recommend to others! Thank You Delano Palmer-GM, Sophal Yan-sales and Charles M from Finance.

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DealerRater Oct 4, 2021

Foundation Honda was awesome! I would highly recommend everyone comes here to buy or lease a new or used car. Evan Dewar, C.J Mayle, and Milton Jarrels II provided exceptional customer service. They were respectful, kind, understanding, and caring. They focus on the individual and not just the sale or getting business. They helped me achieve my goal of getting a new car and made me feel important during the process. I had a fun experience and I look forward to doing business here in the future. Thank you Foundation Honda for making my dream come true!

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DealerRater Oct 2, 2021

The dealership was very easy to work with under less than ideal circumstance with the shortage of new car inventory. Ray Woods was our contact. and helped us procure the car that we specified.

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DealerRater Sep 26, 2021

Wendy give us great service.She call us next day after our inquiry.We could secure our vehicle for one week to finish all paperwork. Great service Wendy, Thank you again!

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DealerRater Sep 21, 2021

The dealership was very clean and inviting. All of the employees I encountered were pleasant. Wendy was great to work with, she knows her product and was able to show me everything I needed to know about the car I purchased. She even knows what CR-V stands for.

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DealerRater Sep 21, 2021

Great experience dealing with Gloria Shirilla on the purchase of my 2022 Honda HRV EX. I highly recommed her.

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DealerRater Sep 11, 2021

I was impressed by the service Derrick Calixto had provided for me. He was patient and very helpful. He answered my questions and explained it.

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DealerRater Sep 10, 2021

Wendy McPherson was the best person to work with. Absolutely so sweet and kind and amazingly informative! She helped me learn all about my new car and kept me in the loop with my car's delivery!

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DealerRater Sep 9, 2021

Ray made my experience so easy. He was patient in answering all my questions and gave me the best deal possible. I highly recommend!They gave me the best deal!

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DealerRater Sep 8, 2021

I had a great experience with Mr. Derrick Calixto, he was so patient and helpful when I kept asking a lot of questions. Thank you so much for all the assistance!

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DealerRater Sep 8, 2021

Made the process simple and easy they went up and beyond in order to make my first purchase enjoyable. Thank you so much will come back again!

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DealerRater Sep 1, 2021

I had a great experience with Mr. Sophal Yan. He willingly answered all the questions I asked and explained how I can get the best deal for me. I could easily buy a new car on the day of my visit.

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DealerRater Aug 29, 2021

Always got to ceez she got me together twice this year I totaled my 2021 I got with ceez she got me in a 2022 3 months later

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DealerRater Aug 27, 2021

Working with Evan has been a great experience and they have wonderful customer service! The whole team made the process very easy and simple. Looking forward to the next vehicle!

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DealerRater Aug 24, 2021

We had a great experience with Derrick and the staff at Foundation Honda. They were patient as we asked a lot of questions and helped us figure out the best deal for our family.

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DealerRater Aug 20, 2021

Great experience overall. had the vehicle I was looking for. Purchased new car without any troubles. car was ready and delivered to me an hour away.

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DealerRater Aug 14, 2021

I felt that Gloria gave 100%+ to me when I called to initiate another Honda lease. She explained things thoroughly and answered my questions and concerns. I called her on Monday and by Friday she had secured the car and color I desired and I drove out the door with a new car. She explained the new upgrades very thoroughly and indicated that she’d be willing to field further questions in coming days. This was a fabulous experience. Thank you so much for such a high level of professionalism.

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DealerRater Aug 12, 2021

Gloria Shirilla was amazing. She was extremely helpful and efficient. I couldn’t have had a better experience! I look forward to working with her in the future.

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DealerRater Aug 6, 2021

Derick Calixto and Charles Latimer were absolute rockstars on every level. Customer service, speed, attention to detail, making me feel empowered to confidently purchase a vehicle. This was absolutely one of the best experiences I've ever had at any business, true professionals! Love my new car, came in perfect condition!

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DealerRater Aug 3, 2021

The purchase of my car was so easy and seamless, thanks to Delano Palmer. The car was impeccable when I received. I would definitely recommend Foundation Honda to family and friends.

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DealerRater Jul 31, 2021

Sophal was efficient and did his best to get us in the car we wanted at a price we were comfortable with, literally running around the dealership. He and Edwin stayed late on a Friday night to finish our purchase and transfer over our belongings to our new vehicle. Sophal even came by our house the next day to pick up the extra set of keys to our trade we had forgotten. We will definitely be back for future needs.

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DealerRater Jul 31, 2021

We worked with Wendy McPherson who helped put us in the Honda CRV. She was wonderful to work with, very knowledgeable, took the time to answer any questions. We hadn't bought a new car in 17 years and wouldn't have wanted anyone but Wendy to help us navigate this whole process. Would recommend you ask for her as your sales rep. And a BIG Thank You to Ed for getting us financing with our less than perfect credit. Everyone else in this dealership was friendly, just such a pleasing experience overall! But a special THANKS to Wendy cuz she ...

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DealerRater Jul 30, 2021

Awesome customer service!!! Great workers with a lot of ambition!! Happy I got what I wanted! Happy customer leaving out the door excited to ride out now!!

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DealerRater Jul 29, 2021

Friendly and knowledgeable staff, very clean office , Wendy was very warm and answered all questions without hesitation, Wendy totally put me at ease. I have purchased vehicles from other dealers but this place hands down was the best. Thanks to Ed and Wrbdy for making today an awesome experience!!

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DealerRater Jul 24, 2021

Beautiful, clean place with very friendly staff. As a first-time car buyer I felt very comfortable knowing I was getting great quality and great deals.

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DealerRater Jul 22, 2021

I was very happy with the service I received from both the sales and finance people and I would recommend them to my friends and family

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DealerRater Jul 21, 2021

Sophal Yan helped my wife and I find the right vehicle for us, a CR-V EX. He is very personable, good humored, and efficient.

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DealerRater Jul 16, 2021

I had a wonderful experience overall and especially with Wendy! She was terrific and very helpful and would absolutely recommend her to others as well!

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DealerRater Jul 9, 2021

I loved how they took the time out to work with me and give me options and not just send me on my way. Thanks so much!!! I love my car

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DealerRater Jul 9, 2021

I was brought in and taking care of by Cierra M. and Edwin. They were very helpful, and got the job done! I am glad to be apart of the Honda family. Thank you!

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DealerRater Jul 8, 2021

Very courteous, they did everything to make sure I left pleased! I had a horrible experience with kia of bedford and I was glad I could be helped even after Kia ran my credit 50 times

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DealerRater Jul 7, 2021

Sophal was wonderful to work with. Genuine. I hate the car buying experience but he made it painless. Thank you!

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DealerRater Jul 6, 2021

The team at Foundation Honda has clearly put a lot of thought and dedicated a lot of resources to the purchasing process for new vehicles. From start to finish I felt like my business was valued. The salesman that i worked with, Evan Dewar, was incredibly knowledgeable and helpful. The finance representative was also a joy to work with.

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DealerRater Jul 5, 2021

Sophal Yan was amazing! He was super patient and kind, especially being a first time buyer. He made sure I understood every documentation and explained thoroughly the next steps . 10/10 would recommend!

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DealerRater Jul 5, 2021

Derrick did an amazing job being so patient with me. He deserves a great appreciation and an appraisal. I have trade in my 2019 insight and walked out with 2021 Honda Accord sport with a smile on my face even after me waiting for 5 hours. ❤️

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DealerRater Jun 30, 2021

Leased my second car from here and have always had a good experience. Derick, my salesperson, was enthusiastic, understanding, and thorough.

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DealerRater Jun 28, 2021

A welcoming environment where you are listened to and worked with.

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DealerRater Jun 25, 2021

GREAT SERVICE Cierra McNickles was a great sales Consultant and Charles was Awesome in Finance

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DealerRater Jun 25, 2021

We had the pleasure of working with Evan Dewar at Foundation Honda. Evan worked tirelessly to get me the deal I was comfortable with. He kept in constant contact with me giving updates on how the deal was progressing. He also worked hard with the finance company to secure the price point I was requesting. Don’t let Evan’s youthful appearance fool you. He is very knowledgeable about the automobile industry. Thank you, Evan, for all of your hard work. The Serranos

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DealerRater Jun 22, 2021

Wendy was an excellent salesperson from the beginning of the sale when she showed us the cars and explained their features in depth to the ending of the sale when she completed all the paperwork and showed us how to use the various features of our new SE model C-RV! She was very friendly and very knowledgeable throughout the whole process!

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DealerRater Jun 21, 2021

Me and my wife very comfortable the way ray hall the dealer help us out to what we want to get as a dream car highly recommend it this dealership they not pushy at all they care for what u want and want to get walk out of there happy with 2021 Honda suv

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DealerRater Jun 17, 2021

Sophal, I must say doing business with you was truly enjoyable. Your customer service was excellent, and the entire staff very professional and courteous. That is why I am sure to do business with this dealership again. Thank you Leonard Wimbley

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DealerRater Jun 15, 2021

This was my first experience purchasing a new vehicle on my own and Sophal Yan could not have been more patient and helpful with all my questions and concerns. He was thorough, personable and made sure I was comfortable with each decision I made. I’d also like to add CJ in financing was also incredibly helpful. He walked me through everything step by step. I had a wonderful experience and will be sure to continue to work with Foundation Honda in the future.

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DealerRater Jun 12, 2021

Derick Calixto was a kind patient salesman that made me feel at ease in making up my mind to lease a Honda for the first time.

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DealerRater Jun 12, 2021

Cierra was amazing. I recommend anyone who is looking for a new vehicle to go through her. I am EXTREMELY satisfied with my car! Thank you again.

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DealerRater Jun 9, 2021

Raywood Hall and the rest of the Foundation Honda team got us a very fair price for our new car. We had been to several dealers before that made promises they couldn't keep, but Ray and Foundation were able to honor everything they said to us.

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DealerRater Jun 2, 2021

Wendy was fantastic to work with, the dealership was inviting and nice to be in. It would have been a 5 star except for the one rude employee who was very condescending towards me.

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DealerRater Jun 2, 2021

I had a great experience with Chayse and financing certainly did the best they could to help me out with my loan and interest rate.

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DealerRater May 30, 2021

My first time with Foundation Honda is beyond expectation. At first I didn't see the car I want on the website but Sophal was able to get it for me eventually. It really worths the wait, the car even comes along with some free tacos 🙂

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DealerRater May 27, 2021

Our family is growing so my husband and I knew that we would need to transition to a mini van. One morning we both decided to take a chance and just browse the Honda Odyssey. After a google search we landed at Foundation Honda and we were set up with Raywood Hall. When we woke up that morning we had no idea that we would purchase a brand new mini van that same day. That’s what happened- we walked in there with nothing but curiosity, and we walked out of there with a brand new vehicle. That’s how ...

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DealerRater May 23, 2021

I worked with Wendy for purchasing my leased vehicle. She was kind, super informative, and made me feel at ease. I felt a bit nervous heading into the dealership to be honest, but Wendy really gave me piece of mind throughout my process at the dealership.

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DealerRater May 23, 2021

My experience with Derick Calixto was a pleasurable on. He was nice and very helpful. Excellent and amazing services. Patient, informative following up repeteadly to ensure the best experience

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DealerRater May 23, 2021

This is my second vehicle from this dealership. This is where my family comes when in the market for a new, lease or used car. My experience with Mark Rice was a pleasurable one. I would definitely recommend Foundation Honda to anyone in the market for a vehicle.

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DealerRater May 19, 2021

Shopping for a used car at Foundation Honda was a pleasant experience! I saw a car online and called the dealership to inquire. Sophal Yan had it ready for me to test drive upon my arrival 30 minutes later. He also had another car ready for me to drive. BIngo! He suggested that I take it home to assure that it would fit in my small one car garage. Sophal even drove my new car home after the sale! Vincent was also pleasant to work with in the finance department.

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DealerRater May 16, 2021

I LOVE HONDA MOTORCARS ON MAYFIELD IN CLEVELAND HEIGHTS, OHIO. I JUST PURCHASED MY THIRD CAR FROM THIS ESTABLISHMENT AND THE MY SALESMAN RAYWOOD II DESERVES A 10+ IN CUSTOMER SERVICE AND SALESMANSHIP. HE WAS A PLEASURE TO WORK WITH AND IM VERY SATISFIED. THE ENTIRE MANAGEMENT TEAM ARE VERY HELPFUL, KNOWLEDGEABLE, AND PLEASANT AND LET'S NOT FORGET AIM TO PLEASE. I WILL BE RETURNING AND GIVING YOU GUYS HIGH RECOMMENDATIONS TO ALL MY FRIENDS. THANK YOU FOR BEING THERE FOR ME YOU JUST DON'T HOW MUCH YOU'VE HELPED ME. STAY SAFE. NOVIMBRINO RUMBEAU

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DealerRater May 12, 2021

Very nice atmosphere. The customer service was phenomenal. Everyone was nice and very helpful. I really like how everyone was willing to help get approvals for cars.

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DealerRater May 11, 2021

Wendy, you have been great in assisting me getting the Odyssey! Patient, informative, following up repeatedly to ensure best customer experience possible. The whole process was extremely smooth and easy! Thank you once again for everything! Virtual hug!

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DealerRater May 10, 2021

Wendy was so awesome to work with! She is friendly, funny and very knowledgeable about the vehicles. She answered every question I had and didn't pressure me at all. She worked with me to be able to purchase the car I wanted in a price range that I was comfortable with. The business manager, CJ was also very personable and explained everything thoroughly. Everyone I encountered at Foundation Honda was great. I would absolutely recommend Wendy and Foundation Honda to anyone looking for a vehicle. Thank you!

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DealerRater May 7, 2021

The customer service was excellent. Every question I had was answered throughly and every piece of information regarding the purchase was explained throughly as well!

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DealerRater May 6, 2021

Excellent customer service and answered ALL our questions. Picking up our new Pilot was quick and easy. Mark was professional and easy to work with. Highly recommend.

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DealerRater May 6, 2021

They worked to put us in the vehicle we wanted, right color, and delivered it 2 hours away to us. Can't say enough good things about Foundation Honda and their staff. Thank you Ray Hall!!

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DealerRater May 5, 2021

I have been a Foundation Honda loyal customer for over 20 years, yet two days ago when trying to buy a new car I found out my "sales-friend" was no longer there. I asked my Service person for a "best recommendation", and that is how I met Sophal. He went beyond his duties. He showed me all I wanted, walked with me around, answered all my questions, and is actually "preparing" a nice surprise for Saturday when I go to pick up my car with my daughters (a surprise). Way to go Honda, and way ...

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DealerRater May 4, 2021

I would like to say thank you to Cervonti Brown for being very respectful and considerate and of what I wanted I needed we neejbxvbvjzjvcjd more like you.😃

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DealerRater May 4, 2021

Sophal, Derrick, the GM and the finance guy. One word. Amazing! But a special thank you to sophal for starting it all! 100/10 dealership I flew out from Texas just to come here and I’m not disappointed

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DealerRater May 4, 2021

Sophal Yan is extraordinary. Personable, professional, knows, expeditious / all the things you want when purchasing a new car. He is “at your service” from the time you walk in, through the transfer of all the junk from your old car to your new car. He provides information with complete transparency and works hard to fit the vehicle you want into the payments you can afford. He is a warm and kind individual with strong family values and a great sense of humor. He will be a great success in his career, no doubt!

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DealerRater May 1, 2021

Wendy McPherson is a dream to work with! Pleasant, funny and completely gets what I need! This is my second car with her and she’ll be selling me my third I am sure!!

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DealerRater Apr 30, 2021

Gloria and the Honda team worked to get my family a great lease for the cars we wanted. Great service. Can't recommend highly enough!

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DealerRater Apr 30, 2021

Thank you Mark Rice , good sales consultant. Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok

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DealerRater Apr 29, 2021

Cevonti was very helpful to my mother and I! It was my first time buying a car and I appreciated his assistance and his positive attitude. I would recommend him to any of my friends!! 🙂

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DealerRater Apr 28, 2021

Thank You to Mark Rice for showing us the cars that we were looking for. I very much appreciate his guidance and support. Eileen Hindulak

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DealerRater Apr 25, 2021

I've been leasing Honda Accords for many years. This time, I decided to buy the leased car when the lease was up, something new for me. Wendy McPherson made the process easy and even enjoyable. She explained all of the steps and walked me through everything. I was very pleased with her service.

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DealerRater Apr 24, 2021

Very pleased with the service we received when purchasing our new 2021 Honda CR-V. Would definitely recommend to our friends and family back home.

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DealerRater Apr 24, 2021

Cierra was the best! I’m definitely recommending her to everyone I contacted her yesterday and drove off the lot with a 2021 today! Love it!

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DealerRater Apr 24, 2021

Raywood Hall was great. He was responsive, very easy to work with, and answered questions readily. I paid a fair price for a beautiful car. My family and I have owned quite a number of Honda's and we drive them each way past the time we pay them off. I'm looking forward to the same experience with this CRV.

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DealerRater Apr 23, 2021

I’m so thankful for cierra she is an excellent person who helped me build my credit thank you. She is the best of them all ..... the GREATEST

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DealerRater Apr 23, 2021

Sophal yan was the perfect salesman I was greatly satisfied from day one he took care of all my needs answered all questions I needed helped answering as well helping me find the perfect truck for my son and his wheelchair I really appreciate him and the Honda family I definitely will refer family and friends as well send them directly to Mr.Yan thank you again -Natosha

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DealerRater Apr 19, 2021

I just leased a Honda CR-V from Foundation Honda. Wendy McPherson, my Sales Consultant, did an outstanding job guiding me through the process. She is helpful, intelligent, articulate and highly responsive. She is also very efficient, which allowed the transaction to be concluded swiftly. She patiently made sure I understood all the lease terms and the operation of the vehicle. I would gladly work with her again. I also worked with Charles Latimer, in Finance, who also did an excellent job managing that part of the process. Thank you, Foundation Honda, for a good experience.

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DealerRater Apr 19, 2021

I had a great experience when I came in to lease a Honda. Derick Calixto was phenomenal. I came in unsure what I wanted, with his knowledge and patience I was able to find the perfect 2021 Honda.

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DealerRater Apr 18, 2021

We would like to thank Daniel Hugley and Wendy McPherson 1 for the suggestion to come look at the cars and suvs right here at foundation of Honda. And 2 Wendy did an excellent job of making sure we where taking care of and meeting out wants

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DealerRater Apr 17, 2021

I would like to give shout outs to Gloria and Mr Cool himself Sophal for helping me get my brand new Accord! Thanks for making my experience a enjoyable one looking forward to doing business with you in the future.

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DealerRater Apr 16, 2021

We had a great experience at Foundation Honda when purchasing our beautiful 2019 Honda Pilot EXL - with the help of salesperson extraordinaire - Wendy McPherson. The test drive, info sharing, and financial process were seamless. And who doesn’t love the presentation at the end with flashing laser lights and celebratory music! Nice touch, Delano Palmer, General Manager (what a lovely man) Thanks for a very nice experience. We love the car already♥️ Jill & John Hopkins

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DealerRater Apr 15, 2021

I just worked with Evan to get signed up for a lease of a 2021 CR-V the other day and he was great. Starting with great communication back and forth whenever I had questions, to the final signature on the car, Evan was always helpful. I highly recommend Evan and Foundation Honda!

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DealerRater Apr 13, 2021

I just purchased a car for my daughter the other day (2018 Honda Civic-EX) from Foundation. Sophal was great to work with throughout the sales process. Friendly, knowledgeable, low/no pressure. The same can be said of the Delano, Ed and the others that I worked with at Foundation. A great experience and I would highly recommend checking them out the next time you're looking for a vehicle.

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DealerRater Apr 8, 2021

Wonderful experience, Wendy was phenomenal and funny! I am an extremely happy customer. Appreciation is a valued component here at this dealership. Thanks for everything!

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DealerRater Apr 8, 2021

Solid place, honest as it gets out of car sales. Got a solid lease at a good rate. Highly recommend to anyone new to leasing, as I was. Came in with an ‘05 Accord and left in a ‘21 Civic! The sales guy, Dylan was a solid dude, really helped me through the leasing process and he even helped me move my stuff from my old car to my new one, which I’m pretty sure he didn’t have to do. The finance guy, Charles was also a really good guy and helped me get a payment plan that worked out, ...

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DealerRater Apr 6, 2021

Simply put: WOW! Foundation Honda has been servicing my Honda Civic--originally leased in my home state--prior to moving to Cleveland. The service has always been fantastic, but I was truly blown away when I made the decision to purchase the car at the end of my lease... One of their agents, Wendy McPherson, gave me the best sales experience I've ever had--in any realm of sales. Due to my job, it is always difficult making appointments during business hours, and I had to come later in the day (nearly around close). Despite this, she got me in right away, ...

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DealerRater Apr 4, 2021

My experience was great I was able to leave with a brand new 2021 Honda Civic in a beautiful color Cierra was very helpful and I am happy with my overall experience

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DealerRater Apr 3, 2021

My experience with Honda was exceptional. I went in knowing exactly what I wanted, which made the process go faster and smoother. I would definitely recommend!

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DealerRater Apr 2, 2021

My experience was great. I would recommend anyone to go there. The process was pretty fast and I love my SUV. Cierra answered all of my questions and I got exactly what I asked for.

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DealerRater Mar 31, 2021

Everyone friendly, knowledgeable, and helpful. I already loved my Honda that I traded in but my new one is even more awesome since it is brand new and I love that it is white - love the sun roof and opened it on my drive home.

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DealerRater Mar 30, 2021

My experience with the dealership has been good. I've never had difficulty getting a quick appointment. The services have been excellent. And Gloria Shirilla, Senior Sales Consultant, has always been straightforward and personable.

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DealerRater Mar 30, 2021

Mark Rice was great. Very friendly and answered my questions knowledgeably. He followed up with me a few days later to see how everything was going with the vehicle. All the staff I encounter was great.

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DealerRater Mar 28, 2021

When I entered the dealership Mark Rice greeted us with a friendly smile and assisted me with finding my perfect SUV. Mark was very patient answering all questions, was very helpful and knowledgeable explained how every feature worked. Thanks Mark for helping me with finding my new CR-V. 2 Thumbs Ups!!

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DealerRater Mar 26, 2021

This was my first time leasing a Car from Foundation Honda, two previous car one leased and one purchased was with the former Motor Card Honda. All were very pleasant experiences. But I have to say this time I think I might have been a little more demanding in exactly what I wanted...and my Sales Person Evan gave it his all and would not give up until he got me what I wanted. He's very good at what he does and I think he will go far in his profession...Thanks Evan!

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DealerRater Mar 23, 2021

I had a very pleasant experience at this dealership. My salesman, Sophal Yan, was knowledgeable, patient, and incredibly personable, all of which are things I immensely appreciated since this was my first auto purchase. Would recommend this dealership, and highly recommend letting Sophal handle your business!

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DealerRater Mar 22, 2021

This was the best experience I have had at any dealership! I contacted Wendy on a Thursday. Set up an appointment for Saturday and come in that day and a few hours later I left with a brand new car! Wendy made the experience very smooth and enjoyable. Wendy listened to all my needs and was able to keep me in the price range that I had expressed to her! The finance manager I worked with Chris was amazing as well. There was an error with my paperwork. He apologized and was able to talk to his manager and throw ...

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